Name an agent
Each agent has one job, and it does that job for your organization. You give it a name and a mark. It then signs its work with them. You see the name and mark in the sidebar, in what the agent writes, and in what it asks you to review.
Open Agents
Section titled “Open Agents”- Sign in at the console sign-in page.
- Open Agents in the sidebar.
- Select an agent to change its name, mark, or voice.
Voice settings change how an agent writes. They do not change what the agent does. You choose how it writes, how quickly it flags something, and how it greets you.
Choose a voice that sounds like your team.
- Use a short name that operators will recognize in a busy inbox.
- Keep the mark stable. Changing it often makes signed work harder to scan.