Read support requests
Support requests lists messages your workspace sent to the Axum team through Ask Atlas. The page is read-only. Replies arrive by email.
Open Support requests
Section titled “Open Support requests”- Sign in at the console sign-in page.
- Select Support requests in the left rail. Only admins can open this page.
Read a row
Section titled “Read a row”Each row shows the reference, who sent it, and whether the email to the Axum team went out. There is no reply box on this page.
Send a new request
Section titled “Send a new request”Open Ask Atlas on any page. Ask for a person. Review the draft, then send it. The new row appears here after you send.